Privacy & Policy

Alka Jewellers recognises and values your privacy and we are committed to protecting the confidentiality of your personal information, that we may require from you to provide you our products and related services. Personal Information means any information that relates to a natural person, which, either directly or indirectly, in combination with other information available, is capable of identifying such person. In order to better protect you, we have adopted a strong Policy that allows you to monitor the information you have provided us while you access our website and mobile applications and platforms. You shall mean the ‘User’ of the website/ mobile application/platforms. “We” shall mean the Alka Jewellers. This Policy describes how we collect, store, use and treat the information we obtain from the User. This Policy applies to all Users who visit our website and/or use our mobile application/platform, whether or not they register themselves/ sign up with us or carry out transactions By using/ visiting our website/ mobile application/ platform, signing up or logging into the aforesaid, and/or carrying out transactions on the website/ mobile application/platform, you acknowledge and agree to accept the Policy, unconditionally. Further, you also consent to the manner of collection, usage, storage and treatment of the personal information in the manner as set out in the Policy. You also agree and acknowledge that the information we collect from you is mandatorily required by us for providing you the products and related services of our Company. Accordingly, in case you do not wish to share the information, you have the choice to not use our website/ mobile application/platform. You will find an explanation of our Policy below; it will give you a better understanding of the lengths we will go to protect your privacy..

Information we collect

We collect information of the nature of “Personal Information” viz. your name, phone number,Device ID/Device Token. At times we may collect Non-Personal Information (“NPI”) via our service, including but not limited to your IP host address, the date, time, and time zone of the ad request, pages viewed, browser type, the referring URL, and your computer's operating system.

Usage of the information collected

We use the personal information provided by you to offer better services. In particular, the information is used for the following reasons: Internal record keeping - To improve our products and related services - To communicate with you by email, telephone or post if you have ordered or purchased products from us, either regarding the order or purchase or other matters regarding transactions between us or your customer relationship with us. - To communicate with you with regard to your personal or business accounts with us. - If you have purchased a product from us, you will be placed on the mailing list and will receive periodic emails and app notifications from us. If you do not wish to receive the periodic mailers you can unsubscribe by clicking on the ‘unsubscribe' link provided at the bottom of each emailer. - To contact you by email, telephone, SMS, MMS or post according to your preferences, in order to share information with you about our products, services and events that may be of interest to you. - To contact you for market research purposes, if you have not objected to such use. Please note that in case object to the use of your data for market research purposes at any time by contacting our customer services department by email at alkajewellers71@gmail.com or by telephone at 9892086190.